Real Florida Adventures

Frequently Asked Questions

We’re glad you asked! What sets us apart is our commitment to our customers and our enthusiasm for what we do. Still have questions? We’ve got answers. Get in touch with us!

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General

What days do the tours operate?

Each tour operates on a select day. Days of operation will be listed under the description of the trip.

How long are the tours?

Plan to be having fun with us all day. All tours start early in the morning and conclude in the evening.

What language is the tour offered in?

All tours are offered in English. Some guides may be fluent in Spanish and Portuguese.

Do tours include food and drink?

Most trips include breakfast and/or lunch. Please refer to the description of the tour to see what’s included. Any trip that does not include meals will have plenty of food options in the area for direct purchase.

Can I eat or drink in the vehicle?

Unfortunately, due to the abundance of Florida critters that love to hitch rides, the only thing allowed in the vehicle is bottled water. There will be plenty of time outside the vehicle to eat and drink.

What kind of transport is included?

Tours will operate on 55 passenger motor coach or 15 passenger van.

is there a guide on the trip?

On all the tours you will be accompanied by one of our professional tour guides. Every tour guide is an expert on all things Florida. They are all licensed guides, CPR certified, and CDC compliance trained. Additionally, they take refresher courses throughout the year to keep up to date with all safety procedures.

What happens if Mother Nature interferes with our trip?

We all know that Florida is one of those places that the weather can change in an instant. It can rain on one side of the street and be completely sunny on the other. We will do our best to ensure all activities are completed however the safety of our guests is of upmost importance.

Pick-up & Drop-off

Where are the pick-up locations?

There are 3 scheduled stops. H20 (3230 Inspiration Dr, Kissimmee, FL 34747), Uno’s Pizzeria (12553 FL-535, Orlando, FL 32836), Tin Roof (8371 International Dr, Orlando, FL 32819 at Icon Orlando.

What happens if I miss my pick-up?

We strongly recommend that you arrive to your pickup location 15-20 minutes prior to your scheduled time. The bus will depart on time with no exceptions. All tours follow a timeline to ensure you make the most of your time with us. No refunds will be issued if you miss the pickup.

If I don't have a car how can I get to the pick-up location?

Using Uber or Lyft is a cost effective and great way to get to the pickup location.

Where are we dropped off after the trip?

All tours drop off at the pickup locations. You can get off at anyone you like however there will be no hotel drop offs.

Payments & Booking

When do we receive our confirmation after booking?

Once you complete your booking you will receive an email shortly after confirming your tour details.

What do I do if I haven't received my confirmation?

Please contact RFA at [email protected] Sometimes emails can be misspelt which will cause a confirmation delivery failure.

What are the cancellation policies?

All tours cancellation policy, clearly marked on the website and your confirmation. Special events and Rocket Launches are nonrefundable due to the nature of the tour. When selecting your tour, under the description, you will find the cancellation policy for that specific tour.

How can I amazed our reservation?

Please contact RFA at [email protected] and we’ll gladly make any changes for you outside the cancellation policy.

What to Bring

What should I bring on the tours?

Cameras on every trip. There will be amazing photo opportunities. If you are doing a tour with a water activity, please bring a bathing suit and towel. We also recommend you bring a light sweater or jacket as all our vehicles are air conditioned.

Should I bring sunscreen?

Yes. Yes. Yes. All activities are outdoors, and the Florida Sun can get extremely hot. It’s also important to make sure you stay hydrated through out the day. Our guides will have bottled water for purchase for your convenience.

What should I wear on the trip?

Dress comfortable for your tour. Sneakers are recommended.

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