+1-407-573-2535
Meet the Team | Blog | FAQs | Contact Us
+1-407-573-2535
Meet the Team | Blog | FAQs | Contact Us
Real Florida Adventures

Frequently Asked Questions

We’re glad you asked! What sets us apart is our commitment to our customers and our enthusiasm for what we do. This must be why Real Florida Adventures is the number-one reviewed tour operator in Orlando. Have some burning questions about Florida’s top tourist attractions? We’ve got answers. And please get in touch if we don’t answer all your questions here!

Answering your questions about our Orlando tours

As the #1 ranked tour operators in Orlando, we believe our stellar reviews are due to the love and care we put into all of our Orlando excursions. Much of the quality comes from our customer-first tour design, but also because all of our guides must pass a tourism certification course. To be the best, we have to hire the best!

Below, you’ll find some of the most frequently asked questions we get about our private Florida tours from Orlando and our larger group tours from Orlando. Please contact us if you have any further questions. We’re here to ensure your Florida holiday is absolutely unforgettable!

General Questions

What days do the tours operate?

Each tour from Orlando operates on a select day. Days of operation will be listed under the description of the trip.

How long are the tours?

Plan to be having fun with us all day. All tours start early in the morning and conclude in the evening.

What language are the tours offered in?

All of our tours from Orlando are offered in English. Some guides may be fluent in Spanish and Portuguese.

Do tours include food and drink?

Most of our tour from Orlando include breakfast and/or lunch. Please refer to the description of the tour to see what’s included. Any trip that does not include meals will have plenty of food options in the area for direct purchase.

Can I eat or drink in the tour vehicle?

Unfortunately, due to the abundance of Florida critters that love to hitch rides, the only thing allowed in the vehicle is bottled water. There will be plenty of time outside the vehicle to eat and drink.

What kind of transport is included?

Tours will operate on 55 passenger motor coach or 15 passenger van, depending on the number of people and the route we’re taking.

is there a guide on the trip?

On all our tours, you will be accompanied by one of our professional tour guides. Every tour guide is an expert on all things Florida. They are all licensed guides, CPR certified, and CDC compliance trained. Additionally, they take refresher courses throughout the year to keep up to date with all safety procedures.

What happens if Mother Nature interferes with our trip?

We all know that Florida is one of those places that the weather can change in an instant. It can rain on one side of the street and be completely sunny on the other. We will do our best to ensure all activities are completed; however, the safety of our guests is of utmost importance.

I booked through another company and and do not have a pickup location selected yet?

Please email us at [email protected]. Include your name and date of your tour, which tour you are going on, where you are staying while you are in town, as well as a good contact number for you.  This way we can determine the closest pickup for you and send you a confirmation without having to go back and forth multiple times.

Pick-up & Drop-off

Where are the pick-up locations?

There are 3 scheduled stops. Margaritaville Resort (8000 Fins Up Circle. Kissimmee FL 34747), Golden Corral Restaurant Lake Buena Vista ( 8707 Vineland Ave, Orlando, FL 32821), Orlando Starflyer at Icon Park ( 8265 International Dr, Orlando, FL 32819).  Times vary per tour.  Refer to individual tour page for relevant pickup times.

What happens if I miss my pick-up?

We strongly recommend that you arrive to your pickup location 15-20 minutes prior to your scheduled time. The bus will depart on time with no exceptions. All tours follow a timeline to ensure you make the most of your time with us. No refunds will be issued if you miss the pickup.

If I don't have a car how can I get to the pick-up location?

Using Uber or Lyft is a cost effective and great way to get to the pickup location.

Where are we dropped off after the trip?

All tours drop off at the pickup locations. You can get off at anyone you like however there will be no hotel drop offs.

Payments & Booking

When do we receive our confirmation after booking?

Once you complete your booking you will receive an email shortly after confirming your tour details.

What do I do if I haven't received my confirmation?

Please contact Real Florida Adventures at [email protected]. Sometimes emails can be misspelled, which will cause a confirmation delivery failure.

What are the cancellation policies for your tours?

All tours’ cancellation policy is clearly marked on the website and your confirmation. Special events and Rocket Launches are nonrefundable due to the nature of the tour. When selecting your tour, under the description, you will find the cancellation policy for that specific tour.

How can I amend our reservation?

Please contact Real Florida Adventures at [email protected] and we’ll gladly make any changes for you outside the cancellation policy.

Manatee Tour Questions

Do I have to be able to swim?

Water can vary from 4 feet to 24 feet deep.  We do provide pool noodles for all guests but anybody wishing to go in the water should be able to at least float calmly.

Why do we have to rent a wetsuit?

All swimmers must rent a wet-suit if they wish to enter the water.  ($10 plus tax).  This is arranged on the morning of the tour once you arrive at Crystal River.  The main purpose of wearing a wet-suit in this situation is to aid in keep you buoyant and still on the surface of the water.  Splashing around will only scare manatees away.  A wet-suit helps keep you afloat and also assists with the year round 72 degree temperature of the water :).  We have ALL sizes from small child to 6XL, we will have a wet-suit that fits you!

What to Bring

What should I bring on the tours?

Cameras on every trip. There will be amazing photo opportunities. If you are doing a tour with a water activity, please bring a bathing suit and towel. We also recommend you bring a light sweater or jacket as all our vehicles are air conditioned.

Should I bring sunscreen?

Yes. Yes. Yes. All activities are outdoors, and the Florida Sun can get extremely hot. It’s also important to make sure you stay hydrated through out the day. Our guides will have bottled water for purchase for your convenience.

What should I wear on the trip?

Dress comfortable for your tour. Sneakers are recommended. Monitor the weather for the day and dress accordingly.  Vehicles are air-conditioned and so some may find a sweater or hoodie beneficial.

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